State & Federal Government Jobs in the USA
Website City of Tampa
Job Description:
The custom voice solutions are critical to our customers so our focus is to consult with both quality and a sense of urgency in mind. The project management team follows the Verizon Professional Services Project Methodology which uses a standard set of processes and procedures to provide a structured, consistent approach to planning, organizing, and controlling Verizon PS activities. A standard approach to project management allows Verizon to provide consistently high-quality project implementation and management.
Job Responsibilities:
- Applying subject matter expertise on VoIP technologies required to design and deliver custom solutions.
- Handling all aspects of project delivery using the Verizon Professional Services Project Delivery Model.
- Handling the most complex problems and developing resolutions independently.
- Providing VoIP and Unified Communications project managerial leadership and governance for moderate to large, complex projects involving multiple technologies or representing a significant revenue risk. Using technical understanding to ensure engineering milestones are achievable and aligned to solution end state.
- Facilitating the definition and documentation of project requirements, scope, and deliverables.
- Ensuring all flow down requirements are managed to overall project scope, including Third Party Vendor (TPVs) and internal suppliers.
- Planning and executing complex VoIP technology project lifecycle implementations.
- Interfacing with Management, PMO program stakeholders, and customer representatives.
- Leading cross-functional, high performance, virtual teams.
- Providing regular project status reporting for internal and external stakeholders, including comprehensive financial management data.
- Being accountable for delivering projects on time, within budget, and with high quality.
- Developing and maintaining project plans, action logs, risk and issue logs.
- Handling resource forecasting and tracking throughout project lifecycle implementations.
Job Requirements:
- Four or more years of relevant work experience.
- Willingness to travel up to approximately 25% of the time.
- Vendor management experience.
- Ability to obtain PMP certification within a year.
- Project management experience in the VoIP, Contact Center/CX or Cisco Unified Communications area.
- Experience leading diverse consulting engagements or customer transitions and transformations including third party vendors, internal, and customer resources.
Qualification & Experience:
- Business or technology experience.
- Bachelor’s degree or four or more years of work experience.
Job Details:
Company: City of Tampa
Vacancy Type: Full Time
Job Functions: Information Technology
Job Location: Industry, CA, US
Application Deadline: N/A
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