Delaware North Job Opportunities – Restaurant Supervisor

Job Description:

Delaware North Sportservice is searching for a Dining Room Supervisor for The Turn at Titletown in Green Bay, Wisconsin. As a Dining Room Supervisor, you will ensure the highest levels of service to our guests.

Job Responsibilities:

• Assist managers in the management of staffing levels in accordance with established budgetary goals and business volume.
• Ensure the venue is adequately stocked with all products and supplies needed for service.
• Maintain a safe and clean environment for guests and associates.
• Assist managers in training and development of the team and conducting associate-counseling sessions including verbal and written corrective action reports.
• Collaborate with manager concerning operational deficiencies and areas in need of attention.
• Prioritize and handle multiple tasks simultaneously.
• Inspect by walking through your assigned area to monitor staff and to monitor guest needs.
• Ensure compliance with all departmental and organizational policies and procedures.
• Lead hourly staff in the daily performance of their duties.
• Greet guests positively, treating each person as an individual and in a professional manner.
• Complete other duties as assigned.

Job Requirements:

• Basic math skills include addition, subtraction, multiplication, division, fractions, and percentages.
• Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficultly and sometimes emotionally charged situations to maintain the guest’s goodwill.
• Basic computer skills including word-processing, spreadsheets, and e-mail required.
• Superior organization and guest service abilities are required.
• High school diploma or GED preferred.
• One year of related experience is required.

Job Details:

Company: Delaware North

Vacancy Type: Full Time

Job Location: Green Bay, WI, US

Application Deadline: N/A

Apply Here

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