Texas Department of Family and Protective Services
Job/Position DescriptionChild Care Licensing InvestigatorThis position conducts investigations of child day care facilities subject to regulation in accordance with the Human Resource Code, Texas Family Code, Minimum Standards, and agency policies and procedures to determine whether abuse/neglect and/or noncompliance has occurred. The position interacts routinely with Texas Department of Family and Protective Services staff, representatives from various organizations, and the general public.To learn more about the agency, please click here.WHY WORK FOR DFPS?The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected and#151; children, elderly, and people with disabilities and#151; from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency’s Mission, Vision, and Values in service to the 27 million citizens of Texas. DFPS is not only a qualifying organization for the Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments, but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, a lifetime monthly retirement annuity as well as Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas. An additional benefit you will receive is 12 days of paid annual leave, 12 sick days, and the potential to earn up to four days of administrative leave each year. Your annual paid leave accrual increases as your tenure increases. Essential Job Functionsand#149; Investigates complaints of abuse/neglect in licensed/registered and unregulated facilities.and#149; Investigates complaints of standards violations in licensed and registered child care facilities.and#149; Investigates complaints alleging illegal child care.and#149; Documents findings of investigations and notifies child care providers of findings and any corrective or adverse actions being taken.and#149; Responds to emergency complaints of abuse/neglect in licensed/registered and illegal child care operations.and#149; Performs other duties as assigned and required to maintain unit operations.and#149; Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.and#149; Attends work regularly in accordance with agency leave policy.Registrations, Licensure Requirements or CertificationsThis position requires use of the applicant’s personal motor vehicle to complete job functions.Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driverand#146;s license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record and license.Knowledge Skills Abilitiesand#149;Knowledge of the Texas Family Code, Chapter 42 Human Resource Code laws and regula https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=539482 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.