Wednesday , February 1 2023

Fort Wayne Housing Authority Jobs For Program Specialist

Website Fort Wayne Housing Authority

Job Description:

The primary purpose of this position is to support the Housing Choice Voucher Program Department with processing and determining applicant eligibility status. The incumbent receives applications, verifies information, determines initial eligibility and continued eligibility, notifies applicants of the decision rendered, and assists with providing additional services to HCVP participants.

Job Responsibilities:

  • Greets incoming residents and potential clients by assisting with the completion of all documentation necessary for the application process.
  • Receives and responds to inquiries (telephone and in-person) from applicants, residents, landlords, and community organizations when appropriate.
  • Receives and reviews applications from potential residents; interviews applicants; investigates and verifies information received; and determines housing eligibility.
  • Establishes and maintains filing system and clerical procedures for applications, certifications, and interims; verifies all data and changes reported by HCVP participants; enters and retrieves data from the system, ensuring accuracy and completeness of information.
  • Verifies accuracy of data obtained from residents and applicants (e.g. family composition, income, assets, and medical expenses) during initial application and annual interview; establishes eligibility of applicants and of residents for continued occupancy; and accesses criminal and credit checks.
  • Prepares residents for continued eligibility through the completion of necessary documentation and recertification appointments.
  • Interviews residents on an annual basis and makes interim rent determinations as requested; calculates retroactive rent increases or credits where applicable; ensures rent charges are accurate; forwards necessary documents to resident and landlord.
  • Explains rent calculation to participants and assists with completion of recertification materials as assigned; prepares and sends appropriate notices of rent adjustments in accordance with HUD regulations

Job Requirements:

  • Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity of the Authority; uses appropriate judgment & decision making in accordance with level of responsibility
  • Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work.

Qualification & Experience:

  • Associates Degree or equivalent and a minimum of 2 years’ experience application intake and maintenance. An equivalent combination of education and experience may be considered. Must possess a valid Indiana driver’s license and be insurable under the Authority’s plan

Job Details:

Company: Fort Wayne Housing Authority

Vacancy Type: Full Time

Job Functions: Other

Job Location:  Ft. Wayne, IN, US

Application Deadline: N/A

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