Sunday , March 26 2023

Staff Support Assistant Jobs

Website Internal Revenue Service

Job Description:

Click on “Learn more about this agency” button below to view Eligibilities being considered and other IMPORTANT information.

Job Responsibilities:

  • Reviews outgoing correspondence, reports and other documents for proper format, grammar, punctuation, and mathematical correctness. Corrects and removes typographical/grammatical errors. Computes or verifies the accuracy of standard work measurement data. Reviews performance and management indicator reports, suggestions for program improvements, and other similar management and program analysis documents. Explains reporting procedures and requirements to operating officials.
  • Receives, screens, and answers routine telephone calls, and provides receptionist services to visitors.
  • Establishes, organizes, and maintains files of correspondence, manuals, and other related information in accordance with IRS regulatory policies and guidance. Compiles records of organizational and workflow charts, staffing levels, and mission and function statements.
  • Reviews all incoming mail and correspondence to determine proper action; and, as appropriate, prepares written responses. Determines deadlines for correspondence needing suspense dates. Logs, and maintains correspondence and suspended action file. Follows-up on suspense dates to ensure timely reply to suspended items, as well as matters resulting from meetings and conferences.
  • Maintains a wide variety of administrative records and controls. Prepares and maintains regular production/inventory reports using establish formats and sources of data applicable to the program.

Job Requirements:

  • If you are in a telework eligible position, you may be directed to temporarily telework on a full-time basis due to COVID 19. Employees must be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. Once normal operations resume, employees may be directed back to the office to perform the duties of their position. Telework eligibility does not guarantee telework; employees must meet and sustain IRS telework eligibility requirements and supervisor’s approval to participate in the IRS Telework Program. As a reminder – If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
  • A 1-year probationary period is required (unless already completed).
  • File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
  • Obtain and use a Government-issued charge card for business-related travel.

Qualification & Experience:

  • Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
  • To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
  • A Bachelor’s degree or four (4) years of education above high school in any field of study from an accredited college or university.
  • You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes providing office administrative support doing functions such as preparing correspondence and greeting and directing visitors.
  • You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes experience providing office administrative support doing functions such as preparing correspondence, greeting and directing visitors, and coordinating services between customers and providers for support services.
  • You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes experience providing office administrative support doing functions such as preparing correspondence, greeting and directing visitors, and coordinating services between customers and providers for support services.
  • You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes providing office administrative support doing functions such as preparing correspondence, greeting and directing visitors, managing a calendar and coordinating services between customers and providers for support services.

Job Details:

Company: Internal Revenue Service

Vacancy Type: Full Time

Job Location: Brownsville, TX, US

Application Deadline: N/A

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