Los Angeles Superior Court Job For Principal Technology Analyst

Job Description:

Job Responsibilities:

• Leads or participates in multidisciplinary project teams to advance court technology initiatives; when assigned as a team lead, plans, organizes, directs and assesses work of team members to ensure compliance with Court policies and procedures and overall project plans.
• Using Agile development methods, designs, plans, coordinates and administers activities to support complex technology initiatives and develop recommendations for new ways of using technology to improve court services and processes; analyzes and assesses the impact of configuration and business process changes in an integrated system; conceptualizes and formulates potential solutions or modifications including system/application design, user interface, and functionality.
• Prepares and presents information and findings in appropriate formats for their intended audience, including reports, summaries, and presentations.
• Performs research, analyzes information and processes, assesses alternatives, conducts cost/benefit and resource requirement analyses, and formulates conclusions and recommendations for management consideration; uses data analytics solutions to facilitate data-driven decision making.
• Gathers, organizes and documents operational requirements and needs from a variety of stakeholders, including executives and senior managers.
• Consults with CTS managers, developers, analysts, integration partners/vendors and product support teams to identify, troubleshoot and resolve complex technology problems and issues; provides technical assistance to CTS and other court staff and coaches employees to make effective use of technology and technical information;
• Serves as the key contact and primary liaison between system users and technical staff in areas of expertise.

Job Requirements:

• Experience running test automation, performance/load testing.
• Experience using SQL.
• Experience using Power BI, DAX, and/or Excel functions such as formulas, PivotTables, and Charts.
• Experience conducting research and/or statistical studies to support business decision making
• Hands on experience with Business Systems.
• Hands on experience in configuring case management systems.
• Experience working with business users to document current business requirements or improved workflows.
• Experience with IT Systems Management (ITSM), Enterprise Service Management (ESM), or Information Technology Infrastructure Library (ITIL).
• Excellent oral and written communication skills conveying technical requirements to non-technical audiences.
• Strong analytical, problem solving, and organizational skills.

Job Details:

Company: Los Angeles Superior Court

Vacancy Type: Full Time

Job Functions: Sales

Job Location: Los Angeles, CA, US

Application Deadline: N/A

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