Thursday , February 2 2023

Los Angeles Superior Court Job For Principal Technology Analyst

Website Los Angeles Superior Court

Job Description:

Typically reporting to an Information Technology Project Manager I, incumbents in the Principal Technology Analyst class partner with managers to develop a deep understanding of organizational functions in order to support complex technology projects that automate court operational and administrative processes.

Job Responsibilities:

  • Leads or participates in multidisciplinary project teams to advance court technology initiatives; when assigned as a team lead, plans, organizes, directs and assesses work of team members to ensure compliance with Court policies and procedures and overall project plans.
  • Using Agile development methods, designs, plans, coordinates and administers activities to support complex technology initiatives and develop recommendations for new ways of using technology to improve court services and processes; analyzes and assesses the impact of configuration and business process changes in an integrated system; conceptualizes and formulates potential solutions or modifications including system/application design, user interface, and functionality.
  • Prepares and presents information and findings in appropriate formats for their intended audience, including reports, summaries, and presentations.
  • Performs research, analyzes information and processes, assesses alternatives, conducts cost/benefit and resource requirement analyses, and formulates conclusions and recommendations for management consideration; uses data analytics solutions to facilitate data-driven decision making.
  • Gathers, organizes and documents operational requirements and needs from a variety of stakeholders, including executives and senior managers.
  • Consults with CTS managers, developers, analysts, integration partners/vendors and product support teams to identify, troubleshoot and resolve complex technology problems and issues; provides technical assistance to CTS and other court staff and coaches employees to make effective use of technology and technical information;
  • Serves as the key contact and primary liaison between system users and technical staff in areas of expertise.

Job Requirements:

  • Experience running test automation, performance/load testing.
  • Experience using SQL.
  • Experience using Power BI, DAX, and/or Excel functions such as formulas, PivotTables, and Charts.
  • Experience conducting research and/or statistical studies to support business decision making
  • Hands on experience with Business Systems.
  • Hands on experience in configuring case management systems.
  • Experience working with business users to document current business requirements or improved workflows.
  • Experience with IT Systems Management (ITSM), Enterprise Service Management (ESM), or Information Technology Infrastructure Library (ITIL).
  • Excellent oral and written communication skills conveying technical requirements to non-technical audiences.
  • Strong analytical, problem solving, and organizational skills.

Job Details:

Company: Los Angeles Superior Court

Vacancy Type: Full Time

Job Functions: Sales

Job Location: Los Angeles, CA, US

Application Deadline: N/A

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