Website Lexington Medical Center
Greet and register all patients who present themselves for Urgent Care Services. Obtains all necessary demographic and financial information to complete the registration process to ensure legal and accurate billing and medical record input. Collects Point of Service payments and accurately records them. Completes medical record and all appropriate signatures and consents. The Patient Access Representative in the Urgent Care does bedside registrations requiring exposure to patient at bedside and requiring long periods of time on their feet. Standing and bending are physical requirements of this position.
- Obtains and enters demographic and financial information to ensure the accuracy of the patient’s Medical Record and the appropriate identification and signatures required by law.
- Responsible for the assigned number of registrations per shift as determined by their Supervisor.
- Responsible for obtaining proper consent on adults as well as minors.
- Responsible for ensuring that the appropriate paperwork gets to the Discharge area in a timely manner.
- Responsible for obtaining necessary signatures for registration.
- Verifies balance of Cash Drawer in assigned location of Patient Access when drawer is opened and closed. Generates a trial balance when closing the Cash Drawer, and prepares money for deposit ensuring all checks and balances are in place.
- Responsible for the assigned zone(s) until properly relieved. This may mean staying after their assigned shift until relief is obtained.
- Interviews patients and/or their representatives to obtain demographic and financial information at the bedside in the Urgent Care. This requires the representative to stand for long periods and to bend and stoop to plug in their Flow cart.
- Responsible for obtaining copies/scanning of picture ID (if available) and insurance cards.
- Communicates face-to-face and by way of phone with patients and patients’ representatives as needed.
- Responsible for having an understanding and working knowledge of the policy and procedures regarding collection of insurance data.
- Obtains Workers Compensation information at the time registration and verify as needed
- Possesses knowledge of how to secure translators for patients or other parties requiring assistance.
- Possesses and exhibits appropriate interviewing, communication and negotiation skills, including the ability to listen, communicate non-verbally as appropriate and to positively/appropriately influence others.
- Maintains an optimistic and professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers. Shows courtesy, compassion, and respect. Conforms to service expectations and “House Rules” as communicated by your immediate Supervisor.
- Projects a pleasant, professional appearance and alert attitude that reflects the goals of the Service Excellence and Corporate Compliance policies.
- Physically able to stand for long periods of time and to bend/stoop.
- Must work closely with Emergency Department during disaster team drills and enactments. Must be available to quickly respond to disaster codes and appropriately carry out duties.
- Ability to work independently or in conjunction with nursing or other personnel to serve the needs of the patient, their families, and/or their representatives.
Experience and Qualifications:
- Substitutable Education & Experience: None.
- High School Diploma or Equivalent
- Minimum Years of Experience: None.
Company: Lexington Medical Center
Vacancy Type: Part Time
Job Functions: Paramedic
Job Location: Columbia, SC, US
Application Deadline: N/A