Friday , March 24 2023

Mass Careers For Quality Assurance Supervisor

Website Commonwealth of Massachusetts

Job Description:

The Department of Children and Families is seeking a Quality Assurance Supervisor who is committed to upholding the department’s fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment.

Job Responsibilities:

  • Coordinate and oversee Interim Policy cases.
  • Provide clinical and technical consultation to Area Office staff on Background Record Check (BRC)/CORI issues.
  • Act as Regional liaison to Judge Baker Children’s Center.
  • Assist the Regional Clinical Director in the development and implementation of CQI initiatives in both Regional and Area Office level.
  • Review and coordinate all BRC/CORI and overcapacity waiver requests from Area Offices.
  • Facilitate Regional ICPM meetings.
  • Provide consultation to area offices
  • Facilitate regular meetings of: Family Resource Supervisors, Foster Parent Liaisons, PACT Coordinators, and Hotline Supervisors.
  • Serve as regional ICWA representative
  • Participate in statewide ICPM meetings
  • Coordinate region wide Hotline activities and meetings to ensure policy and protocol compliance.
  • Perform other clinical duties as assigned.
  • Assist the Regional Clinical Director in conducting CQI reviews on complex/high profile cases including completion of written reports.
  • Coordinate Regional Clinical Review Team meetings on complex cases referred by Area Offices for resolution, including completion of written reports.
  • Provide Regional oversight and technical assistance to Family Resource and ADLU Supervisors and APM’s to ensure compliance with Agency protocols in the licensing/re-licensing of foster, adoptive, and unapproved homes.
  • Attend statewide meetings concerning hotline, intake, family resources or related issues.
  • Provide Family Resource Policy training and consultation to Area Office staff including regular meetings to support consistency in practice.

Job Requirements:

  • Experience with Protective and Hotline Systems
  • Solid understanding of Family Resources and Adoption
  • Solid written and verbal skills.
  • Knowledge of Continuous Quality improvement process.
  • Supervisory experience and sound clinical skills.
  • Solid organizational and time management skills.

Job Details:

Company: Commonwealth of Massachusetts

Vacancy Type: Full Time

Job Functions: Paramedic

Job Location: Springfield, MA, US

Application Deadline: N/A

Apply Here