Sunday , January 29 2023

BNA Airport Jobs For Public Safety Dispatcher

Website Nashville International Airport

Job Description:

The Public Safety Dispatcher is responsible for performing airport surveillance, monitoring access, receiving calls, and, conducting day to day administrative tasks in the Nashville International Airport’s 24-hour Airport Communications Center.

Job Responsibilities:

  • Uses electronic equipment including the National Crime Information Center (NCIC) and Metro Automated Records Management System (ARMS) to determine vehicle registration, criminal history, warrants, stolen property, gun files, and emergency notifications.
  • Gives assignments and directions to staff and emergency personnel following established procedures.
    Obtains complete, accurate, and appropriate information from calling party regarding emergency and non-emergency situations, and uses this information to write call summaries.
  • Dispatches Aircraft Rescue and Firefighting (ARFF) emergency units to an accident scene or aircraft emergencies and saves video footage as required.
  • Disseminates information via the Automated Emergency Notification System to appropriate notification groups.
  • Keeps abreast to changes in policy, methods, operations, and equipment needs to meet departmental needs.
  • Uses the Closed Circuit Television (CCTV) system, Public Address (PA) system, Telecommunications Device for the Deaf (TDD) system, and instant replay recording devices.
  • Activates the emergency recall plan when required.
  • Monitors all radio traffic.
  • Evaluates and properly classifies initial calls/requests for assistance, and notifies all pertinent personnel as needed.
  • Disseminates severe weather forecast information to airport tenants.
  • Assists with on-the-job training for new employees.
  • Informs appropriate personnel of reported or observed airport/airfield maintenance problems and conditions.
  • Summarizes information for broadcasting.
  • Dispatches personnel to investigate complaints, security infractions, and reported emergency and medical situations.
  • Maintains communication throughout emergency situations, including with field units and callers, local emergency and law enforcement departments, airport personnel, and Air Traffic Control (ATC) tower.
  • Monitors fire alarm panel, security infractions, severe weather, fuel issues, access control system, and other emergency and non-emergency systems.
  • Maintains a daily log of all incidents, via Computer-Aided Dispatch (CAD) software.

Job Requirements:

  • Independence: Guides oneself with little or no supervision, makes independent decisions, and depends on oneself to get things done.
  • Facilities Access Control System: Skill in using a facilities access control system.
  • Map Reading: Skill in reading and interpreting maps.
  • U.S. Citizen: Must be a U.S. Citizen to operate NCIC software.
  • Emergency Codes: Ability to learn emergency codes.
  • Computer Use: Skill in using a personal computer, the internet, and other software to perform job-related functions.
  • Clear Criminal History: Has a clear motor vehicle record, and clear criminal history with no felony, driving under the influence, or drug-related convictions.
  • Record Management: Skill in maintaining complex and confidential files, records, and official documents.
  • Stress Tolerance: Skill in accepting criticism and dealing calmly and effectively with high stress situations.
  • Public Relations: Skill in communicating and managing relationships with the general public.
  • Dispatching Skills: Ability to acquire emergency and non-emergency dispatching skills.
  • Criminal History Databases: Knowledge of laws concerning accessibility and distribution of criminal history information.
  • Managing Workload: Skill in organizing and prioritizing work, handling multiple responsibilities, and meeting deadlines.
  • Receiving Direction: Skill in receiving and following written and oral direction.

Qualification & Experience:

  • Associate’s Degree or some college coursework in a related field.
  • Less than 2 years of Public Safety call taking, law enforcement, dispatching or related experience.

Job Details:

Company: Nashville International Airport

Vacancy Type: Full Time

Job Functions: Information Technology

Job Location: Nashville, TN, US

Application Deadline: N/A

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