
Website State of Oklahoma
Job Description:
Positions in this job family are assigned responsibilities involving the operation of communication equipment in a Department of Public Safety communication center and in providing information to law enforcement officials, other agencies and the general public.
Job Responsibilities:
- May serve as a member of screening boards in matters related to promotions, hiring, reinstatement and disciplinary actions; represents the agency in matters concerning user agreements and accountability for the operation and security of terminals and use of information.
- Researches criminal history information as required, including International Police Organization (INTERPOL) data available through the various systems.
- Interprets and relays information to field personnel concerning wanted persons, violations of laws and other criminal activities.
- Operates teletype and computer system to obtain information through the Oklahoma Law Enforcement Telecommunications System (OLETS),
- National Law Enforcement Telecommunications System (NLETS) or National Crime Information Center (NCIC).
- Develops and conducts training programs in communications procedures and requirements; collects, prepares, organizes, and edits instructional materials such as manuals, overhead transparencies, course outlines, and cassettes.
- Makes immediate decisions on a wide variety of information received through various sources and disseminates to field personnel, agency officials and other law enforcement agencies as appropriate.
- Composes and releases messages concerning accidents, emergencies, hazardous materials, incidents, weather conditions and similar situations to field offices, news media and other law enforcement, civil defense and emergency services.
- Plans, organizes and directs communication center operations and programs; assists in the development of agency rules, regulations, and policies concerning the use of communications equipment, staff, and systems.
- Conducts on-site inspections of communications centers to evaluate operations and personnel and ensure compliance with established policies and procedures.
- Operates radio communication equipment and receives and dispatches radio messages on an assigned shift; provides a communications link for personnel in the field or agency headquarters, other law enforcement officials and related emergency services.
- Maintains written records and logs of shift activities.
- Coordinates operational and administrative matters with other divisions and agencies, including Highway Patrol troop commanders, civil defense officials, the Department of Transportation, and local law enforcement officials.
Job Requirements:
- Knowledge, Skills, and Abilities required at this level include knowledge of Federal Communications Commission rules and regulations concerning radio communications; of OLETS, NLETS, and NCIC operating manuals; of state and federal laws concerning use of criminal records; of agency communications policies and procedures; of office practices and procedures; of spelling, punctuation and grammar; of state and federal traffic and criminal laws and regulations and restrictions on use of criminal records; of supervisory principles and practices; and of training methods and practices. Ability is required to express ideas clearly and concisely, both orally and in writing; to operate radio and telecommunications equipment; to maintain operating efficiency under emergency and stressful conditions; to maintain effective working relationships with others; to follow complex written instructions; to type accurately from plain copy at the rate of twenty-five words per minute; to exercise sound judgment in complex situations and adopt appropriate courses of action; to instruct and supervise the work of others; to direct the work of others; to maintain operating efficiency under emergency and stressful situations; and to develop and conduct effective training programs.
- Education and Experience requirements at this level consist of (Statutory Requirement: 47 O.S. 1998 Supp. Section 2-105.B.2.b.) “2. No person shall be appointed … unless the person is a citizen of the United States of America, of good moral character, and: b. for any such position in the Communications Division, a person shall be at least eighteen (18) years of age and shall possess a high school diploma or General Education Development equivalency certificate” plus five years of experience as a communications dispatcher in a law enforcement communications center; including one year in a supervisory capacity.
Job Details:
Company: State of Oklahoma
Vacancy Type: Full Time
Job Functions: Information Technology
Job Location: Tulsa, OK, US
Application Deadline: N/A
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