Schneider Careers For Remote Services Engineer

Job Description:

Digital Power Services Engineers at Schneider Electric employ a combination of electrical, systems, network communications and application-specific software skills to:

Job Responsibilities:

• Help customers maintain the reliability and performance of their systems, and address any potential technical problem.
• Assist Application Engineers with site-specific difficulties during new site commissioning as well as system upgrades and expansions.
• Work closely with our direct and indirect North America sales force to manage customer relationship and satisfaction.
• Assist sales personnel in the pursuit of new business by providing pre-sales technical support and assisting with customer evaluations and system selection. Occasionally preparing and presenting customer product demos.
• Research, identify, develop and recommend corrective measures to address technical issues identified in the field or in-house.
• Participate in power monitoring system development projects by contributing knowledge of customer applications, providing user information requirements, providing test scenarios and typical use-cases, and occasionally participating in product development and testing.

Job Requirements:

• Engineering degree in Electrical, Power Systems or Computer Science, or equivalent
• Experience in software, hardware, networking, database and/or system troubleshooting, diagnosis and problem solving
• Power and/or electrical systems knowledge
• Computer knowledge, particularly relating to server, network and operating system installation and configuration
• Experience with Windows Operating Systems and networking
• Positive attitude, enthusiastic, self-motivated and customer-focused
• People-person and team player, enjoying the cross-functional interaction required for this position
• Quick learner with an inquiring mind
• Strong written and oral communications skills
• Comfortable working in a fast-paced, dynamic environment
• Ability to work with people with a wide range of technical backgrounds, including consultants, senior professional engineers, energy managers, electricians, IT engineers and personnel, account managers, sales personnel

Job Details:

Company: Schneider Electric

Vacancy Type: Full Time

Job Functions: Information Technology

Job Location: Providence, RI, US

Application Deadline: N/A

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