Southwestern Oregon Community College
Under the supervision of the Campus Store and MPS Manager, the Sales and Supply Coordinator is accountable for upholding excellent customer service serving as the campus store’s primary point of contact. Responsible for overall inventory control and all tasks associated with inventory control such as purchase orders, receiving, invoicing, returns and credit memos. Scheduling and training student workers. Marketing both in-store and online, updating web page as needed.
Description of Duties and tasks
ESSENTIAL JOB FUNCTIONS
Sales/Marketing (40% of Time)
- Act as lead cashier, ensuring customers purchases are rung through the register in a timely manner, while upholding excellent customer service. Work with little supervision, problem-solve and make immediate decisions concerning the services provided at the Campus store. Reconciling the cash drawers, balancing the daily receipts and prepare daily deposits. Ensure customer ID, personal, and credit information is protected and secure from unauthorized access (electronic, paper, and physical property such as credit cards and driver’s licenses).
- Responsible for daily sales operations which includes keeping the shelves well stocked and a well maintained and merchandised sales floor. Includes maintaining self-service retail food supply and ensuring cleanliness of all areas of the campus store.
- Plan, organize, and schedule promotions. Assist in the development and distribution of marketing materials and mailings. Update, maintain, and assist in developing the campus store web site(s) and social network site.
- Edit, update, and post to the web site materials gathered/produced in a timely way for consistent, functional, and attractive web presentation. Ensure that all web links on each web page operate correctly.
- Coordinate online ordering by responding to inquiries, processing shipping orders and providing in-store support for the online site.
- Assist manager with end-of-term buy-back and end of the year physical inventory. Train student workers in daily operations of the campus store.
Supply and Inventory Coordination (35% of Time)
- Order and maintain appropriate inventory levels of campus store products utilizing resourcefulness in finding best pricing for maximum profit. Maintain an accurate inventory. Remain current on product trends and comparing products with similar college campus stores to meet customer demands. Maintain a comprehensive vendor base and cultivate mutually beneficial long-term partnerships with suppliers to meet current and future supply needs.
- Reconcile receipt of goods notifying suppliers about damaged shipments, shortages and errors and ensuring proper credit/re-shipment; receive items into inventory according to gross margin calculations, turns and other financial considerations for a profitable department; barcode and shelve items. Process merchandise returns as needed.
- Organize and facilitate the timely processing of check requests, requisitions, purchase orders, invoices, and credits confirming legitimate charges for merchandise and freight, request adjustments when necessary. Request checks from vendors for credit memos that will not be used against future purchases. Review statements upon receipt for outstanding credits, unpaid invoices, and accuracy.
- Communicating with faculty to obtain a supply list for classes. Ensure that we have an appropriate amount of items based off past history of the supplies for their students. For example: art classes and lab supplies.
Department Support (25 % of Time)
- Assist manager in ordering/receiving textbooks and maintaining appropriate quantities.
- Cover mailroom and print shop to assist when needed.
- Act as lead in the absence of manager.
Performs Other Duties and Special Projects as Required/Assigned
Required Knowledge, Skills and Abilities
Associate Degree in sales, marketing, or relevant field of study.
Three years retail, customer service, inventory and bookkeeping experience.
Successful applicants for this position must possess the following knowledge, skills and abilities, or be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation:
Ability to act in a professional manner; exercise good judgment at all times and interact with internal and external constituencies in a manner that consistently builds positive relationships. Ability to work effectively and sensitively with individuals of diverse cultural backgrounds, perspectives, and abilities.
- Effective oral and written communication skills. Ability to communicate with demonstrated listening skills. Knowledge of grammar, spelling and correct English. Ability to proofread.
- Requires the ability to perform all of the duties of the position effectively and efficiently with minimal supervision. Ability to work with time deadlines and a high level of accuracy using independent judgment.
- Knowledge of general office procedures with knowledge of safe and effective operation of standard office equipment and ability to follow safety procedures and maintain work area in a clean and orderly manner.
- A level of computer literacy sufficient to use software such as word processing, spreadsheets and databases to produce correspondence, documents, and reports as required by the position. Intermediate knowledge of Microsoft Office. Ability to learn new software application programs easily.
- Familiarity with basic web page construction and browser use.
- Ability and experience in collecting and processing moneys in a trustworthy manner, possessing strong mathematical skills, including addition, subtraction, multiplication, and division necessary to verify and manage campus store programs and maintain proper margins.
- Knowledge of basic bookkeeping and accounting skills including but not limited to requisitions, purchase orders, packing lists, and invoices.
- Knowledge of development and implementation of marketing strategies and goals with the ability to merchandise a wide array of product in an attractive, clean, uncluttered and creative fashion.
- Ability to make appropriate buying decisions, sustaining inventory based on financial purchasing principles, including markdowns, sales goals, forecasting, gross margins, etc.
SPECIAL REQUIREMENTS OR LICENSES:
Applicants for this position possessing one or more of the following knowledge, skills and abilities with receive preferred consideration through the selection process.
- Campus store retail experience, experience in an educational setting, webpage development experience.
Additional Job Information
JOB TITLE: Campus Store Sales and Supply Coordinator
- LOCATION: * Coos Campus
FTE: Full-Time (32 – 40 hours per week)
- DEPARTMENT: * Campus store/Mail & Print
PAY GRADE: H
- EXEMPTION STATUS: *Non-exempt
PHYSICAL REQUIREMENTS: Enclosed
- REPORTS TO: * Campus Store and MPS Manager
- REVISION DATE*: October 2021
Southwestern Oregon Community College only accepts applications through this online application system. We want you to be successful in applying with us. We highly encourage you to complete and submit your application in advance of the deadline.
For assistance with this, please email firstname.lastname@example.org. For technical assistance with your application, please call (855) 524-5627.
Please note: We recognize that our application process can be lengthy, so before you begin, please read all of the stated requirements to determine if you meet them. Applicants must meet all of the stated minimum/special qualifications and additional requirements to be considered for this position. Based on your responses to the qualifying questions, the system may automatically screen you out from further consideration.
Required documents must be provided at the time of application. Please remove any personal information such as photographs, date of birth, gender, social security number, and other protected information from your documents. Documents containing protected information will be considered incomplete. Incomplete applications will not be considered.
Positions are subject to budget consideration and approval. For the candidate who is hired into this position, salary placement will be based on guidelines in administrative policies and procedures or collective bargaining agreements (as applicable). For this reason, please be sure to include everything in your application that you want the college to consider towards placement.
The college does not sponsor employees in the visa application process if they intend to use this as their means to work in the United States. This means that all required work visas must be in place and supported by appropriate evidence to be employed by Southwestern.
Final candidates will be subject to a criminal background check as part of the employment process.
REASONABLE ACCOMMODATION STATEMENT:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
This job description is a general description of essential job functions. It is not intended as an employment contract nor is it intended to describe all responsibilities, skills, effort, or work conditions associated with the job someone in this position would perform. All employees of Southwestern Oregon Community College are expected to perform tasks as assigned by Southwestern Oregon Community College supervisory/management personnel regardless of job title or routine job duties.
VETERAN’S PREFERENCE STATEMENT:
Applicants are eligible to use Veteran’s Preference when applying with Southwestern Oregon Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attach the required documentation at the time of application.
- MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) – OR – Letter from the US Dept. of Veterans Affairs indicating a non-service connected pension.
- Disabled Veterans must also submit a copy of their Veterans disability preference letter from the Department of Veterans Affairs.
- You can request copies of your military service record through the National Archives website at: http://www.archives.gov/veterans/military-service-records/
For information regarding Veteran’s Preference qualifications, visit the following website: http://www.oregonjobs.org/DAS/STJOBS/vetpoints.shtmlq
It is the policy of Southwestern Oregon Community College Board of Education that there will be no discrimination or harassment on the grounds of race, color, gender, marital status, sexual orientation, religion, national origin, age, political affiliation, parental status, veteran status or disability in any educational programs, activities or employment. Persons having questions about equal opportunity and nondiscrimination should contact Vice President of Administrative Services in Tioga 512. Phone 541-888-7206 or TDD 541-888-7368. All other issues, concerns, and complaints should also be directed to the Vice President of Administrative Services for referral to the appropriate Manager.
Annual Campus Crime/Annual Fire Safety (Clery Act) Report
The “Jeanne Clery Disclosure for Campus Security Policy and Campus Crime Statistics Act” (formerly the Campus Security Act) is a federal law that requires institutions of higher education to disclose campus security information, including crime statistics for the campus and surrounding area. As a current or prospective Southwestern student or employee, you have a right to obtain a copy of this information. You may review this information here: Annual Campus Crime/Annual Fire Safety (Clery Act) Report. You may also obtain a hard copy of this information upon request by contacting Administrative Services at 541-888-7206.
Job Type: Full-time
Pay: $16.31 – $18.00 per hour