CUSTOMER SERVICE REPRESENTATIVE 1 – Arizona State Careers

Job Description:

At the Arizona Department of Child Safety (“DCS”), we call ourselves “compassioneers” because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us.

Job Responsibilities:

• Composing general correspondence.
• Sorting and distributing incoming and outgoing mail
• Answering incoming phone calls
• Interacting with internal and external customers

Job Requirements:

• Establishing and maintaining interpersonal relationships; general clerical functions such as, data entry and filing; verbal and written communication; time management and multi-tasking; reading comprehension; composing correspondence and professionalism with the public.
• Computers and software (Microsoft Office Suite); mobile devices; digital calendars (Outlook) & video conferencing (Microsoft Teams); office procedures and terminology and managing files and records.
• Adapt to changing priorities; troubleshoot; take initiative and clearly communicate to diverse audiences.

Qualification & Experience:

• Level one Fingerprint Clearance card
• Valid Arizona issued driver’s license.
• High school diploma or GED

Job Details:

Company: State of Arizona

Vacancy Type: Full Time

Job Location: Mesa, AZ, US

Application Deadline: N/A

Apply Here

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