Investigator – State of Arizona Jobs

Job Description:

This position requires the investigator to evaluate each case for compliance with all Labor Department jurisdictional programs. This position conducts investigations mainly from the office; field work is very limited, occurring only on an as needed basis.

Job Responsibilities:

• Keep detailed written notes of conversations with involved parties.
• Compose detailed, comprehensive activity logs of investigative actions taken, information received; and relevancy of facts uncovered.
• Render a decision on investigations conducted and write complete, concise determinations in narrative format using findings of fact, and a final order.
• Interview involved parties, conduct mediation conferences to negotiate settlements between opposing parties.
• Review investigative cases; contact involved parties via telephone, email, in person or by regular mail.
• Obtain documentation and weigh evidence received to determine pertinent issues.
• Educate employers and employees on all Labor Department jurisdictional programs.

Job Requirements:

• Proof read own written determinations and reports prior to final submission.
• Control adverse situations, disgruntled claimants or employers.
• Read, comprehend as well as analyze time and payroll records.
• Work under pressure to meet deadlines.
• Recognize red flags, analyze issues and address complex problems.
• Speak and write clearly and effectively; to articulate statutes and rules under the Department’s jurisdiction.
• Ability to handle large caseload of various programs effectively to meet expected deadlines.
• Work with others and listen attentively.
• Communicate effectively.
• Recognize and engage those with divergent backgrounds, characteristics, and perspectives to bridge gaps between alternative viewpoints.

Qualification & Experience:

• General investigation experience including civil, regulatory or non-criminal matters.
• Training in investigative techniques, negotiation and mediation skills, accounting, report writing and general communication skills.

Job Details:

Company: State of Arizona

Vacancy Type: Full Time

Job Location: Phoenix, AZ, US

Application Deadline: N/A

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