Friday , February 3 2023

RN Supervisor A Vacancy at State of Louisiana

State of Louisiana

Supplemental Information

JeffCare, a program of Jefferson Parish Human Services Authority, is a Federally Qualified Health Center (FQHC) comprised of two Health Centers. JeffCare’s goal is integration of primary care and behavioral health services to best serve the needs of the population; and, empowerment of individuals to achieve improved quality of life through the provision of effective services, delivered in an environment of integrity and respect. The RN Supervisor provides direct services as well as supervision to the nursing staff and receives supervision from the Administrative Program Director 4 (Director of Operations). This position is expected to complete all required in service/trainings in order to maintain license and keep nursing skills current, learn new skills as well adhere to all JPHSA policies, JeffCare procedures, accreditation standards and Civil Service Rules.
REQUIREMENT: A valid Louisiana Registered Nurse license
50% Provides supervision, performance planning and evaluations and monitoring for lower level nursing staff under the position’s supervisory authority.

  • Follows JPHSA Staff Development and Supervision Guidelines as well as Civil Service Rules;
  • Completes annual Performance Evaluation System (PES) planning and evaluation/ rating with each supervised staff within the required time frames. Monitors, evaluates and documents concerns/progress towards established performance and work behavior expectations;
  • Directs nursing staffing/ scheduling needs to ensure adequate coverage for nursing services as directed by the Director of Operations;
  • Maintains proficiency in all Authority provided software programs and electronic health record;
  • Develops and monitors nursing procedures for staff training and cross training between East Jefferson and West Jefferson Health Centers;
  • Ensures compliance with and understanding of JPHSA Policies, Mission, Priorities and Philosophies and JeffCare Procedures at all times; and
  • Promotes utilization of evidenced-based and best practices in the provision of treatment to individuals receiving services from JeffCare.

30% Performs and supervises all direct care nursing services.

  • Meets and greets individuals per the current workflow and customer service standards;
  • Prepares individuals for Physician or APRN visit including but not limited to the following:
    • Obtains/updates chief complaint;
    • Obtains prior medical history;
    • Obtains and reconciles current and past medications;
    • Obtains and reconciles allergies;
    • Obtains tobacco use history;
    • Obtains the date of females’ last menstrual period;
    • Obtains responses to PHQ-2 and, if indicated, PHQ-9 depression scales;
    • Obtains responses to Screening, Brief Intervention and Referral to Treatment (SBIRT) for individuals being seen in primary care only;
    • Documents all responses in the Electronic Health Record (EHR);
    • Documents administration of vaccines for children in Louisiana Immunization Network for Kids Statewide(LINKS)
  • Takes and records in EHR vital signs including but not limited to blood pressure, random blood glucose, height, weight, and Body Mass Index (BMI);
  • Completes point of service testing as directed, such as urine drug screens, urine pregnancy testing, random blood glucose, HbA1C, or HIV testing;
  • Prepares individuals for examination/procedure;
  • Administers injectable medications/immunizations as directed by Physician/APRN;
  • Responds/ consults regarding medical and psychiatric emergencies, First Aid, CPR, Infection Control Biohazard issues, with emphasis on maintaining safety for all individuals served, visitors and staff;
  • Completes all required incident reports and reviews per policy timelines;
  • Ensures nursing staff compliance with all documentation requirements;
  • Oversees, monitors and provides care in the absence of a Medical Assistant or LPN;
  • Ensures nursing staff participate in Health Center Huddles with Behavioral Health and Primary Care staff;
  • Coordinates/ consults with Physicians, APRNs and other staff or Divisions as needed;
  • Complies with and ensures nursing staff comply with all requirements for quality care services including revising treatment plans, consent for family involvement and privacy laws; and
  • Provides data to the Director of Operations regarding pregnancy testing, counseling, and outcomes for quarterly block grant reporting requirements.

    15% Other Duties:

  • Assists as a liaison with schools of nursing, hospitals, nursing organizations and other state or community agencies;
  • Participates in committees, projects, Performance and Quality Improvement initiative workgroups, and data collecting efforts as assigned;
  • Provides results-oriented, problem solving feedback to Health Center Managers and Director of Operations;
  • Serves as a member of the JeffCare Operations Management Team;
  • Interviews/ screens potential nursing staff applicants;
  • Performs duties as acting Health Center Manager, in absence of Health Center Manager, as directed and in conjunction with other supervisors; and
  • Works in conjunction with clinical and administrative supervisors to promote and maintain workflow and treatment services.

    5% Performs other duties as assigned to meet JeffCare/JPHSA needs.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Note regarding the advertised pay range
: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and
not the maximum amount we are allowed to pay a new hire

For further information about this vacancy contact:

Scott Leonard

Jefferson Parish Human Services Authority

3616 S. I-10 Service Road West, Metairie, LA 70001

Jefferson Parish Human Services Authority and its programs (JPHSA) participate in E-Verify

Federal law mandates all employers to verify the identity and employment eligibility of all persons hired to work in the United States. All new hires at JPHSA are subject to employment eligibility verification through E-verify.

E-Verify is for Everyone.

For more information on E-Verify, please contact the Department of Homeland Security at 888-897-7781 or visit


Possession of a valid Louisiana license or temporary permit to practice professional nursing or a multi-state license issued by a Nursing Licensure Compact (NLC/eNLC) state plus three years of professional nursing experience.

A baccalaureate degree in nursing will substitute for one year of the required experience.
A master’s degree in nursing or public health will substitute for one year of the required experience.

Specialized degrees less than a doctorate will substitute for a maximum of one year of the required experience.

A doctorate in nursing or public health will substitute for two years of the required experience.
Specialized degrees will substitute for a maximum of two years of the required experience.

Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Commission of Higher Education; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.

Job Concepts

To provide first line supervision of nursing services either in a clinical, educational, or programmatic setting.
General from an RN Supervisor B or other higher level personnel.
Direct over lower level registered nurses, paraprofessional and/or professional personnel.
Differs from RN 4 by serving as a first line supervisor.
Differs from RN Program Coordinator by serving as a first line supervisor.
Differs from the RN Supervisor B by the absence of serving as a second line supervisor.
See allocation criteria memo.

Examples of Work

Serves as charge nurse and assumes responsibility for staffing and/or care of patients within a unit.
Assists in maintaining patient care standards by supervising and directing activities of subordinate nurses engaged in quality assurance, infection control, and utilization review activities.
Receives physicians’ instructions regarding patient care and ensures that orders are transmitted to other units as needed.
Oversees delegation of simple nursing and other therapeutic procedures to lower level professional and paraprofessional employees.
Makes regular patient rounds to observe and assess patients’ physical conditions and behaviors, evaluates the quality of care provided, and ensures proper documentation of treatment and nursing observations.
Reviews nursing plan of care for all patients within a unit and ensures that treatments and therapies specified in the plans are carried out.
Administers oral and intramuscular medications, begins intravenous therapies, and performs medical tests as needed in the absence of subordinate professional staff.
Provides specialized nursing care, i.e. ventilative care, special equipment, triage, or multiple system failures, etc.
Admits patients or receives patients following admission by conducting Nursing Assessment and Initial Treatment Plan.
Evaluates patient care practices according to established standards and implements quality assurance methods to insure that standards are met.
Plans, develops, and oversees the implementation of programs and courses to meet specific or general needs for orientation and ongoing training of staff.
Directs nursing staff development and in-service education.
Establishes long-term goals and objectives for staff development and education.
Determines needs for training through direct observation, results of quality assurance reviews and consultation with other supervisors and directors.
Participates in the design and conduct of special research projects.
Participates in the development and update of nursing policies and procedures.
Maintains records of employees’ participation in in-service and continuing education programs.
Supervises activities of clinics to ensure that patients receive needed services, program requirements are maintained, and appropriate follow-up appointments or treatment are provided.
Develops and evaluates staffing patterns and clinic schedules to ensure maximum staff utilization.
Assesses performance and efficiency of public health nursing personnel on informal and formal bases.
Provides counseling of employees on performance-related issues.
Plans and evaluates performance evaluations of staff nurses.
Participates in disciplinary actions.
Identifies continuing education needs of staff and provides for in-service instruction on public health program requirements, policies and procedures.
Analyzes statistical data in program activities, caseload, and program effectiveness to provide training.
Collaborates with parish, regional and statewide personnel in planning, implementing, and monitoring program guidelines and recommendations.
Monitors program activities, caseload, and public health program effectiveness.
Provides professional education to nursing, medical, and other health disciplines in OPH and other public and private agencies.
Supervises Nurse Family Partnership (NFP) Nurse Home Visiting staff in conducting home visits for first-time low-income pregnant women and families.
Conducts weekly supervision with individual nurse home visitors, weekly team meetings and/or case conferences, and quarterly home visits with nursing staff according to the model of care developed for NFP.
Monitors referrals, outreach activities and enrollment of clients to maintain appropriate caseloads, data accuracy and programmatic outcomes.
Collaborates with community partners to engage the community in improving maternal and child health outcomes reduce child abuse and foster positive social and emotional development of children.
Supervises and/or provides care coordination and follow-up of services for vulnerable populations.
Informs families about community resources, supervises and/or provides home visits.
Serves as a collaborative resource for services available.
Conducts interviews with HIV-positive individuals to determine infection epidemiology.
Serves as liaison for the HIV/AIDS Program with the regional STD and TB units and private physicians to facilitate counseling and testing services and HIV/AIDS cases reporting.
Analyzes the effectiveness and efficiency of program objectives based on epidemiological studies and HIV/AIDS statistics.
Plans, coordinates, implements, evaluates, and communicates public health information, roles, capacities, and legal authority to all parish health unit staff and partners involved with emergency response on a parish level.
Responds to emergencies and public health/bioterrorist threats on a 24-hour basis.

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