Monday , January 30 2023

State of Massachusetts Job Openings – Member Account Management Analyst

State of Massachusetts

The Massachusetts Office of the State Treasurer and Receiver General requires staff to have received COVID-19 vaccination as a condition of employment. To be considered fully vaccinated, individuals must have received two doses of the approved Pfizer/Moderna COVID-19 vaccine or single dose of the Johnson & Johnson COVID-19 vaccine. Finalists will be given details about how to demonstrate receipt of vaccination.

About the Office of the Massachusetts State Treasurer and Receiver General (“Treasury”)* Our mission is to manage and safeguard the State’s public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership. Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident. We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals. We value the culture of diversity and professionalism in the workplace, and strongly believe that our workforce should reflect our community. _PURPOSE OF POSITION_ The Massachusetts State Retirement Board (MSRB) administers a defined benefit retirement plan for eligible employees of the Commonwealth and certain independent entities. The Member Account Management Analyst is responsible for ensuring the accuracy of non-retired (active) member account and demographic data. The analyst will verify and post incoming data from employers. The analyst will support other processes related to data collection, balancing, and reporting on member account data.
Ensure new member enrollment forms are received; verify membership eligibility
Create and update active member beneficiary records
Develop in-depth knowledge of MSRB employer payroll reporting system, related rules and policies
Validate and post incoming employment and payroll contribution data
Identify and correct anomalies; support actuarial reporting and data request fulfillment
Verify regular compensation; reviewing earnings types and collective bargaining provisions; refer questions to legal team for review
Verify, request, and post incoming transfers of service
Monitor and correct employment and account balance data
Enter payroll receipt vouchers
Monitor federal and state compensation limits *
401(a) fund monitoring (with finance)
Post annual interest; generate and verify members annual statements
Balance the supplementary schedule monthly (with Finance Unit)
Create incorrect rate refunds and buybacks for approval by the refunds and buybacks teams
Provide ESS Portal support
Provide employer training (with training)
Military LOA tracking/billing
Other tasks as assigned
Develop proficiency with OnBase ECM System
Ability to prioritize projects, handle deadlines and work well under pressure.
Ability to timely and effectively resolve complex issues.
Adhere to Treasury and Board employment and operational policies _SUPERVISORY RESPONSIBILITIES_
Bachelors degree or relevant experience
Working knowledge and comfort with Office 365 products: Outlook, Word, Excel, Powerpoint, and Teams
Interest in the fields of employee benefits administration, payroll processing, finance, or related field
Excellent mathematical skills
Analytical, focused, highly organized and detail oriented
Willingness to learn retirement plan rules under Mass General Laws Chapter 32, Board regulations, and policies.
Ability to develop and augment MARIS skills and learn about new topics/processes in depth
Self-motivated and ability to remain focused on tasks through completion with the ability to adhere to processing deadlines
Excellent customer support and interpersonal skills
Excellent presentation skills
Able to work independently and as part of a team Job: Administrative Services*
Organization: Off of State Treas & Rec Genrl
Member Account Management Analyst
Massachusetts-Boston-1 Winter Street Requisition ID: 22000B6W

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